Testimonials
ordered by feedback arrival date...
Everything about it was perfect. The guides and drivers were wonderful. Hot Air Balloon was really lifetime experience City of Sultans is an excellent company to deal with. They responded to our request quickly and adjusted our itinerary to accommodate our interests. All of the hotels were wonderful and the personal guides they supplied were extremely knowledgeable and flexible. Mr Mohamed planned our trip with attention to every detail and the logistics went off without a hitch. I would recommend City of Sultans to anyone who wants to explore Turkey From the beginning of planning the trip till the minute we got home, Mohamed at City of Sultans was AMAZING! We knew that we wanted to go to Turkey but short of a few areas of interest, we needed guidance. Although I was contacted by 3 travel agencies, it was Mohamed who took the time and interest to really listen to what we wanted and took such a personal interest in making our trip very special.
Hotels: Excellent, Cab & Driver: Excellent and Services of Travel Agent: Excellent
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(December 2015)
Dear Ozgur,
I must commend you and your amazing guides for planning our fabulous trip to Istanbul, Cappadoccia, and Ephesus. Everything was perfect--and it was wonderful meeting you outside the Topkapi Palace on the Hippodrome.
Your guides took us through all of the major sites, effortlessly, despite crowds, they knew exactly what time we should be at each site, and there was no rush. Their English was clear and very understandable, and they were very knowledgeable. And our trip through the Grand Bazaar, and also a cruise on the Bosphorus, just added to the experience. We certainly would have gotten lost in the Bazaar without the help of our guide!!
All of your suggestions, and hotels along the way, were also first class. The service was wonderful. You were so attentive to all of my many questions prior to the trip, and you replied quickly. My husband and I felt very safe, and very much at ease, and each day brought us wonderful memories and experiences.
Thank you again for helping us to have such a wonderful and memorable experience of your country. We couldn't have done this without you!!
With appreciation and gratitude,
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(November 2015)
As a licensed Tour Guide in Israel, I have high expectations when it comes to Guided Tours. I must say how impressed I was with City of Sultan Tours and one of its principals/guides, Eren. From beginning to end Eren was a true professional. I was picked up on-time (not easy, given Istanbul's traffic) and the vehicle was very clean. Licensed guides in Turkey study for two or four years (Eren studied for four years) and it shows. His knowledge of history, religion and culture not just of Istanbul but all of Turkey was impressive. Being Jewish, Eren was able to talk about Jewish culture in Turkey, synagogues, etc... The ability to customize a tour based on your clients is in my opinion, the mark of an outstanding guide. Eren went out of his way to show us things that weren't "part of the tour". He was very honest about politics and history and despite being very proud of his heritage (I believe he has much to be proud of), Eren was very open about sensitive subjects as well as the current political situation. At the end of the tour, we were dropped at our respective hotels and I requested to be dropped at a Metro station which was not a problem at all they did happily. I highly recommend City of Sultan Tours and especially Eren as a tour guide.
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(June 2015)
Thank you so much for the fabulous tour you gave us on Thursday. Annette and i thoroughly enjoyed your historical commentary and your good humour and company. Your command of history is absolutely impressive! Our visit was greatly enriched by your explanations. It was a real privilege to meet you. I wish you the greatest of success in your Chinese studies.
With warm regards,
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(May 2015)
My husband, son and I have recently done the tour of Cappadocia. The tour was organised by city of sultans. The tour was everything we expected and then some. I want to thank you for the accomodation arrangements. The courtyard cave inn was an amazing place and our host went out of his way to ensure we had the best time and made us feel like home. The tours and transfers were well managed. This is the second tour I have organised through your company the last being in October and am very happy with both. This tour topped all our expectations.
Thank you.
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(May 2015)
Dear Sirs,
We would like to express our appreciation for the way how our vacation in Istanbul has been organized by your agency. We spent beautiful and relaxing moments thanks to the very professional attitude and knowledge of the the guides, the hospitality of hotel personnel. We also enjoyed very much the two dinners in turkish restaurants and your traditional music and culture.
We will definitely recommend you to our friends all over the world.
Best regards,
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(August 2014)
I was with my 22 year old daughter and booked City of Sultans to take us on a tour of the highlights of Istanbul the first day and Ephesus the next day. The first day everything was clearly arranged: what time we would be picked up...what we would see, etc. Eron picked us up from our hotel exactly at 9:30..not a minute before or after..., and we had a very delightful day. We skipped all of the lines to the sites because we were accompanied by a guide...amazing. Eron told us stories, history, shared parts of his life.....authentic. I made Eron aware I am at a point in my life where I am no longer collecting things. He did take us to a rug place which was incredible and explained the colour gotten from ladybugs...how the rugs were made etc, but NO pressure! We went to the market and I got prices from $800 US to 800Turkish lire for shahtoosh shawl (I figured since I was in Turkey I should bring home 1 treasure). We met up with Eron and he took us to a "reputable" vendor and the price was 430 (about) Turkish lire. Eron left us saying we would be picked up early the next morning to go to Ephesus. The next morning we were picked up at our hotel at the specified time, but the plane information from Istanbul to Ephesus was not shared with us or the driver........ after standing in 4 lines at the airport, we figured it out and were on our way. We were met by a woman guide... she was AMAZING!!!!!!!!! Enthusiastic, knowledgeable, empathetic,... truly truly a special soul... where Eron told us there was a saying, "No money, no honey".. she explained the origin, and showed us where it all began .... she made all of the sites come alive including how Nike got its logo:)... and the authentic, local place she brought us to for lunch.... sooooo accommodating (my daughter and I are vegetarians and gluten free) She asked us if we wanted to go to a leather factory or rug factory and we said no...no pressure.
I had many a discussion with City of Sultans before the trip, and outside of the airplane bump.... the entire 2 days spent with City of Sultans was stellar..we loooooved it!!!!
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(July 2014)
I am Nattiq Ali Radhi from Australia...
I would like to thank very much your staff who accompany me and my wife as guides in our trip to Istanbul. One of them was Mr. Ozgur Karadeniz, and Sardar and others who accompany us upon our arrival to Ataturk Airport to our hotel Qinn or the lady who accompany us to Bursa. Really your staff are deserve many thanks from us or from your company. We hope to join your company as a tourist once again, with best regards
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(May 2014)
Dear Ozgur,
We had a wonderful time in Greece and Turkey and want to thank you for making good arrangement with excellent tour guides. Eren was superb and helped us seniors experience Turkey in a unique way. We will recommend you highly to our friends.
Once again thank you.
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(April 2014)
Dear Ozgur and City of Sultans Tours:
Thank you so much for our wonderful experience in Istanbul this past week! We were absolutely 100% satisfied with our tour. We very much enjoyed Samit as our guide Tuesday and Ozgur as our guide Wednesday and Friday. Both were very knowledgeable as well as friendly and personable. The vehicles were all clean and in good repair. The hotel was adequate, but the staff was friendly and very helpful.
I am so pleased we decided on your company for our first trip to Turkey! Again, thank you for proving such excellent service!
Sincerely,
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(April 2014)
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