I want to thank you for the excellent tours I had with your company while in Istanbul October 8-11, 2011.

 


Mr. Ates:

I want to thank you for the excellent tours I had with your company while in Istanbul October 8-11, 2011. On the day I arrived the weather was beautiful but the forecast for the following days was calling for rain. Without me even inquiring, you proposed that I start my tour on that day with a small group. This must have created extra logistical problems and expense for you and your team but you made it work. This was very much appreciated and I had a great tour. Eren was my tour guide for two days. He was very knowledgable, professional, courteous, cheerful, friendly, on-time, helpful, funny and more - he was great. It must be encouraging for you to know that Eren is such a harding working member your team and a good ambassador for your company. For example, when he heard that I had a room in the basement of the Ayasultan and had to ask that someone tappapers on the windows so people could not look down into my room, Eren made a call to see if they could change my room. He is always working to accommodate his clients and although my basement room was comfortable my reassigned room, thanks to him, on the fourth floor is very nice. I want to thank you, your team and especially Eren for making this a wonder stay in Istanbul. I will be posting something on trip advisor letting others know about my great experience and passing your companies name to my friends and professional colleagues.

Captain Denis Brunelle
Civil Aviation Inspector
Transport Canada
Ottawa, Ontario

Denis Brunelle

dbrunelle[@-sign]rogers.com
(October 2011)

 

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